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FAQ
How SSL order purchase works?
1. Select SSL product you want to buy or renew
2. Submit Technical and Admin contact details
3. Complete Secure payment process.
4. Submit CSR key and Approve order request
5. Receive SSL Certificate and site seal email
2. Submit Technical and Admin contact details
3. Complete Secure payment process.
4. Submit CSR key and Approve order request
5. Receive SSL Certificate and site seal email
Where to find SSL coupon code to get discounted pricing?
We offer discount pricing on selected products. You can find updated SSL coupon code here CLICK HERE
What is SSL?
SSL – Secure Socket Layer. SSL is a security Protocol
I am new with SSL certificate! I do not know what SSL product is best for my needs?
Please review our recommendation and choose best for you. Please see our recommendation, before you start SSL purchase and enrollment. CLICK HERE TO SEE RECOMMENDATION
What is SSL Certificate?
SSL Certificate is a digital signature. SSL Certificate is also known as Public Key Identity certificate. SSL secures online data transaction between browsers and servers.
What is Single root SSL Certificate?
Your domain SSL certificate will be linked direct to Root CA Certificate. Single root SSL certificate will be issued under SSL issuing authority root CA. So SSL trust will be checked direct with Root CA certificate. There is NO chain included with single root CA.
What protocol SSL use?
HTTPS: Hyper Text Transfer Protocol Secure Port Number: 443 FTPS: File Transfer Protocol Secure Port Number: 990 You need to open port number 443 on firewall after installing SSL certificate to work it proper.
Who invented SSL?
SSL was invented by Netscape to transmit data in secure channel over internet and intranet.
Who needs SSL Certificate?
Ecommerce website, Online Shopping Cart, Webmail, Online Trading website, Online Payment Website, Online data Transfer Website, Email Programs, Online money transfer website, Online Private content website.
Why SSL Certificate is compulsory for website?
SSL secures data transaction over internet and intranet. SSL use cryptographic service for data transaction. SSL send and receive data in encrypted format. So no one can read real data.
What type of encryption SSL use?
SSL use 128 bit and 256 bit encryption level.
What type of version is available?
SSL Version 2.0 and SSL Version 3.0
Who provides SSL Certificate?
SSL certificates are issued by certificate authority.
Who is SSL Certificate Authority?
VeriSign, Thawte, GeoTrust, RapidSSL, Comodo, Entrust, Instant SSL. All these are SSL Certificate Authority and provide different types of SSL certificate products.
What is Free SSL certificate?
Free SSL certificates are not recommended to use, as they are issued on basis of local usage. We recommend using paid SSL certificate, as they are offered with insurance warranty
What is WildCard SSL Certificate?
WildCard SSL Certificates are used to secure multiple sub-domains using a single SSL certificate. Single WildCard SSL Certificate secures: *.yourdomain.com For Example : www.yourdomain.com, mail.yourdomain.com, secure.yourdomain.com, country.yourdomain.com, city.yourdomain.com
What information need to get SSL Certificate?
- CSR : Certificate Signing Request
- Contact Person Name
- Company Detail : Address, Email, Phone Number
- Domain Approval Email Address
What is CSR Key?
CSR: Certificate Signing Request. CSR key is also known as Private Key.
Where I can get this CSR Key?
You cannot use any else’ CSR key. You have to generate your own CSR key from your domain.
How to generate CSR Key?
CSR generation process depends on what type of web server and control panel used to manage your website. Like as Microsoft IIS5.0 IIS6.0 IIS 7.0 Apache Cpanel Plesk Helm etc. Please review CSR generation steps on Technical Support Page
What is 1024 bit CSR key?
1024 bit level encryption is used to generate CSR key from your website or domain. This CSR key will be decrypted at time of SSL enrollment and issuance by Server only.
What is 2048 bit CSR key?
2048 bit CSR is advanced encryption level CSR. 2048 bit CSR is used to get EV SSL certificates only.
What is EV SSL Certificate?
EV SSL: Extended Validation SSL EV SSL certificates are domain and business verification SSL products. EV SSL issuer will verify your domain and company real identity in the world. And they verified details will be shown in SSL Certificate. EV SSL certificate turns address bar color to Green Color. When you browse EV SSL installed website using https://, SSL Certificate will changer browser address bar color to green.
What EV Products are recommended?
- GeoTrust True Business ID with EV
- Verisign Secure Site with EV
- Verisign Secure Site Pro with EV
What is Business Verified (True Business ID) SSL certificate?
True Business ID SSL certificate are issued after complete verifications of your domain and your business. Click here to get list of True Business ID SSL Certificate.
How they verify business real identity?
You need to submit your business license documents to prove your company real identity. Certificate Authority verification team will check your identity with your country government website / public details. They also call you on phone to verify real person identity.
Why we recommend True Business ID SSL Certificate use?
True Business ID SSL Certificate will show your company name and contact details country code. True Site Seal will show your Company Name and Country details. This will increase your customer trust and you can get more and more business from over world.
What is SSL site seal?
SSL site seal is a SSL logo that will be provided free with SSL certificate. SSL Site Seal will show this site is SSL Secured. There are so many types of SSL Site Seal.
What us True Site Seal?
True Site Seal will be issued free with True Business Id Certificates. True Site Seal will display your company name and country. You can gather more and more trust of your customer displaying your real identity on site seal.
Where I can show this Site Seal?
You can display this site seal on home page or any other page of your website like as Payment Page, Shopping Cart Page, and Login Page. Display site seal at place where it direct come to visitor eyes.
Why SSL pricing are too law and cheap with us?
We offer best discounted and guaranteed pricing in this competitive market and also offer best technical support
What is 30 days free refund policy?
Yes we offer 30 days free refund money protection. In case you’re hosting does not allow you to install third party SSL we process. In such cases we recommend to move away from such hosting providers.
What to do if my SSL does not work?
We recommend you to follow standard CSR generation and SSL installation process. Though you face issue with SSL then we recommend you to contact our technical department, Our technical expert team is always ready to help you out from any kind of SSL problems.
Before installation, how can I check my CSR and SSL certificates are correct or not?
What browser versions are compatible with RapidSSL, RapidSSL Wildcard products?
RapidSSL products will support all type of PC browsers except mobile device browser.
What products will support PC browsers and Mobile device browsers?
Thawte, GeoTrust, Verifsign SSL certificate products are supported with PC and mobile device browsers.
How long does it take to issue my Certificate?
Only domain verified SSL certificates will be issued in less than 10 minutes. For business verified product issuance time please check with product features.
What SSL is best for mid tier business website?
We recommend using GeoTrust True Business ID SSL certificates or Thawte WebServer SSL Certificate for mid tier business website.
Can I see which Certification Authorities have their own Trusted CA root present in browsers?
Yes. Your browser contains a Trusted CA root certificate store. You can access this by opening Internet Explorer, then go to Tools, select Internet Options, select the Content tab, click Certificates, select the Trusted Root Certification Authorities tab. You will then see a dialog box presenting a list of all Certification Authorities who own their own Trusted CA roots (you can examine the root certificate by double clicking it):
